Note:
- Your doorbell maybe too far away from your wireless router or you may have some obstructions in between that reduce signal strength.You might try repositioning your router or getting a signal extender/repeater for your wireless router.
- Some set of the this product is with 2pcs 18650 batteries,the battery is equipped with an insulating sheet,if you received the product, you should Rip off the insulating sheet to use it
Features:
1080P Full HD video
With 1080P full HD video,The FCCWO Video Doorbell V10 is our most advanced doorbell yet.
Monitor your home in high definition1080p video, and see hear and speak to visitors from anywhere.
Hisilicon3518 CPU+CMOS GS2063 sensor
When the visitor press the doorbell,the chime indoor will alarm and you will get the video call from the visitor in the app.
PIR motion detection
When someone rings the doorbell, your phone receives an immediate notification.You can open the door remotely through UBox app and communicate directly through your mobile phone.
Real-time and two-way intercom system with an echo canceller.
There is a passive infrared sensor built into the video doorbell, which could capture the slightest movement.
Real-time monitoring is available. One can watch the video anytime and anywhere through your mobile phone and never mind the
danger of opening the wrong door or the embarrassment of having visitors wait while no one at home. HD video and two-way audio make your communication much clearer.
166 degree wide angle len
Installed with a 166-degree wide angle len, provide a clear and wide field of view outside the door.
High definition and night vision
Just switch to Night Mode on your app and the light sensors on the doorbell will provide a clear view in the dark.
2.4GHz Wi-Fi network
The range of 2.4GHz Wi-Fi signals is about 20 meters. You can easily connect to your home Wi-Fi network and send live videos to your phone. One can watch the video anytime and anywhere through the phone.
Family connection and real-time sharing
4 mobile phones could monitor and share the image of doorbell at the same time, but only one user could talk on the intercom directly. Compatible with iOS and Android operating systems.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 32 EU/EEA countries . Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in Europe will be shipped depending on the weight and size of the product.
Do you ship worldwide?
At the moment we can cover with best price and no hidden fees only to EU/EEA area. However, there are other locations we are able to ship to. If you happen to be located in one of those countries please Contact US.
What about customs?
We are working hard to provide best price and no hidden fees. By purchasing our products, you consent that one or more packages may be shipped to you.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of vikingwish (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of vikingwish.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.